kodealam2 Casino & Sportsbook Data Care
This page describes what we collect when you use kodealam2 and how we keep that data protected. We at kodealam2 collect personal information only when you create an account, deposit funds, or interact with our customer support team. Our commitment is to use your data transparently, store it securely, and respect your rights under privacy laws in your jurisdiction.
We operate kodealam2 as a sports betting, live-dealer gaming, and slot platform available to users in supported jurisdictions where local law permits. When you use our services, whether from Jakarta, Surabaya, Bandung, Medan, or Semarang, our systems process your account details, payment information, and account activity. We never sell your data to third parties for marketing purposes. This policy outlines how we collect, store, use, and protect that information.
Our data practices are designed to keep your account secure and your information confidential. We use SSL encryption for all data transmission, isolate sensitive payment information through tokenization, and limit internal access to personal data to staff who need it for account support, fraud prevention, and compliance. You have the right to access, correct, or request deletion of your data held by kodealam2.
What We Collect and How We Use It
Personal Information We Collect on kodealam2
When you register an account on kodealam2, we collect your full name, email address, phone number, date of birth, and username of your choice. These details help us verify your identity and keep your account secure. We store your email and phone number so we can send account notifications (login alerts, withdrawal confirmations, promotion updates) and verify your contact details if you reset your password.
Before your first withdrawal, we require Know Your Customer (KYC) verification. You submit a government-issued ID (passport, national identity card, or driver's license), proof of address (utility bill or bank statement dated within three months), and confirm your identity. We retain these documents for compliance, fraud prevention, and regulatory audit purposes. We do not use your identity documents for any purpose beyond account verification and regulatory compliance.
Payment Data and Financial Information
When you deposit or withdraw funds on kodealam2, we collect information about your payment method. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive only a transaction reference and confirmation of the amount transferred. If you use a bank transfer through mobile banking, local payment, online payment, or e-wallet, we record the bank account holder name, account number, and transaction details. We do not store full credit card numbers, full banking credentials, or other sensitive payment data directly—instead, we use tokenization, which means we store only a secure reference token instead of the raw payment information.
Account Activity and Interaction Data
We collect data about your account activity on kodealam2: which games you play (sports betting on Liga 1, Piala AFF, Champions League, Premier League; live-dealer games such as blackjack, roulette, baccarat, Dragon Tiger; slot games such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways; esports markets on Mobile Legends, Free Fire, PUBG Mobile), the amounts you wager, your winnings and losses, and the time of play. We also log your IP address, device type, browser, and operating system each time you access kodealam2. This helps us detect fraud, enforce account security, and improve our platform performance.
Communications with our customer support team are recorded. If you contact kodealam2 support by email or through the live chat on your account dashboard, we retain your message, our response, and any attachments for dispute resolution, staff training, and service improvement. Support conversations may be reviewed by our compliance team to ensure quality and adherence to our terms.
Cookies and Tracking
We use cookies and similar tracking technologies on kodealam2. Session cookies keep you logged in while you use the platform; these expire when you close your browser. Persistent cookies remember your preferences (language, theme, display settings) across sessions. Analytics cookies help us understand how users interact with kodealam2—which pages are viewed, how long users stay, which features are used—so we can improve the platform. We do not use cookies to track you across other websites.
Data Storage, Third Parties, and Your Rights on kodealam2
Where We Store Your Data
Our servers and databases are located in multiple regions, which may include jurisdictions outside Indonesia. This means your data is stored in data centres in countries with different privacy laws than your home jurisdiction. We implement encryption, access controls, and backup procedures to protect your data regardless of location. Our data processors and hosting providers are contractually bound to follow our data protection standards. If you object to your data being stored outside Indonesia, contact our compliance team to discuss alternatives.
Third-Party Service Providers
We use third-party service providers to operate kodealam2. Payment processors handle your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions; they receive only the minimum data needed to process deposits and withdrawals. Identity verification providers confirm your KYC documents; they access your ID and address proof only for verification and then delete or return those documents. Email and SMS providers send transactional messages on our behalf. Analytics providers track platform usage to help us improve performance. Cloud hosting providers store our databases and applications. None of these providers use your data for their own marketing. We do not sell your data to advertisers, data brokers, or third-party marketers.
At kodealam2, your privacy is foundational to how we operate. We collect only what we need, secure it fully, and respect your right to know what we hold.
Your Rights and How to Contact Us
You have the right to access all personal data we hold about you on kodealam2. You can request a copy of your account details, KYC documents, and activity history by contacting our support team. You have the right to correct inaccurate information—if your address or contact details change, update your account directly or contact support. You have the right to request deletion of your data, subject to legal retention requirements; we may retain account records and KYC documents for five years for regulatory compliance and fraud prevention.
If you have questions about how we handle your data on kodealam2, how long we retain information, or how to exercise your rights, email our compliance team or contact support through your account dashboard. We respond to data access requests within 30 days. Our support team operates in English and Indonesian. kodealam2 services are available only in jurisdictions where local law permits. We comply with privacy laws in the jurisdictions where we operate. This privacy policy may be updated from time to time; continued use of kodealam2 after an update indicates your acceptance of the revised policy.